Thank you for choosing German Purje for your shopping needs. We strive to provide you with the best shopping experience possible, including fast and reliable shipping. Please read our shipping policy carefully to understand how we process and deliver your orders.

Domestic Shipping (Within India):
- We partner with Bluedart, a trusted part of the DHL group, for domestic shipping.
- Orders placed before 6 PM IST on a business day (Monday to Saturday, excluding general public holidays and national holidays) will be shipped on the same day.
- Orders placed after 6 PM IST will be dispatched on the next business day.
- Delivery within India is typically completed within 2-4 days, with door-to-door service.
- Delivery times may vary depending on the destination and other factors.
- For COD orders, shipping is done via Shiprocket. Dispatch is confirmed through WhatsApp or email and is subject to our discretion. This method may take longer and may increase the final purchase amount. COD order limit is ₹7,500/-.

International Shipping:
- For international shipments, we use FedEx, a reputable global courier service.
- We reserve the right to cancel international orders based on review and compliance with shipping regulations.
- Delivery times for international shipments are subject to FedEx terms and conditions.
- Please note that customs duties, taxes, and import fees may apply and are the responsibility of the recipient.

Order Tracking:
- Once your order is shipped, you will receive a tracking number via email and provided whatsapp number
- You can track your order status and estimated delivery date on our website or through the carrier's tracking system.

Contact Us:
- If you have any questions or concerns about your order's shipping status, please contact our customer support team at sales@partsklik.com.

By placing an order with German Purje, you agree to adhere to the terms and conditions outlined in our shipping policy. We appreciate your business and thank you for choosing German Purje. Happy shopping

Returns Policy

At German Purje, we prioritize your satisfaction and strive to provide you with high-quality products and exceptional service. Due to the nature of our products being high-value and often customized to fit specific vehicle models, all purchases are final and non-returnable, except in specific cases outlined below.

Confirmation of Details
- Before making a purchase, we strongly encourage customers to carefully verify all product details, including the OE (Original Equipment) part number and compatibility with your vehicle.
- It is essential to ensure that the selected product meets your exact requirements and specifications.
- Returns due to incorrect selection, compatibility misjudgment, or buyer’s remorse will not be accepted.


Faulty or Damaged Products

In the rare event that you receive a faulty or damaged item, we are committed to resolving the issue promptly and fairly:
- The issue must be reported within 48 Hours of receiving your order.
- Please provide clear photographs or videos of the product and packaging, along with your order details.
- Upon verification, we will either:

- Initiate a replacement for the product, or
- Process a refund to your original payment method within 10 business days, depending on product availability and your preference.

Eligibility for Refund or Replacement
To be eligible for a refund or replacement:
- The product must be unused, uninstalled, and returned in its original packaging.
- A valid proof of purchase must be provided.
- All returns or claims must be approved by our support team before any action is taken.
- Items sent back without prior authorization will not be accepted.

Contact Us
- If you encounter any issues with your order or have questions regarding our returns policy, please contact our customer support team at: sales@partsklik.com

- Our dedicated team is here to assist you and ensure your satisfaction with your purchase.

Please note that by placing an order with German Purje, you acknowledge and agree to abide by this returns policy. We appreciate your understanding and cooperation.
Thank you for choosing German Purje for your automotive needs.